Office 365 ROI

Have you ever considered how much poor information management is costing your business?

In your business, do these scenarios sound familiar?

•          Different versions of the same document are stored in different places (local drives, multiple folders in a file server, sent emails folders etc.) making it difficult to know which version is current
•          There are several places where a document could logically be stored with no clear and universally accepted rules (does a customer proposal live in the Customer folder, the Proposals folder, or both?)
•          Many people contribute to a document over the same time period, which requires manual merging of the documents to include all contributions (typically something like a sales pipeline spreadsheet, issues register etc.)
•          Staff members resort to trawling through their Sent email folder to find a document they only know for certain was the right version last time they emailed it to someone
•          Employees save documents to their hard drive instead of the file server, preventing other staff from benefiting from that knowledge and causing work to frequently be duplicated

The problems are not only frustrating for your staff, which is obviously something best avoided if you want them to remain motivated, but they also waste a lot of time, and therefore money, through loss of productivity.

So just how much is this costing you?

There are plenty of studies conducted in recent years by Gartner, IDC and similar organizations to measure the amount of time knowledge workers spend looking for information – not working with it and making decisions based upon it, but simply trying to find it. The lowest figure that we can find is 2 hours per week, although most studies show it is more than 1 hour per day.
According to the Australian Bureau of Statistics, in Australia the average annual salary is over $82,000 in 2017, excluding superannuation and other costs. Based on that figure, below is a conservative calculation of the cost to business of information being hard to find.

• Knowledge worker hourly wage = $41.49 per hour gross
• Weekly cost of lost time at $41.49 x 2 = $82.98
• Annual cost per employee = $4,314.96

As you can see, the costs stack up pretty quickly and multiplies for every extra employee you have.  

There are many ways in which Office 365 can help you gain much tighter control and visibility of your company data and enable your employees to be more productive and less frustrated.  Talk to us if you would like to hear more about how this might work for your business.

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