Along side Office 365 is Dynamics 365. As a whole other suite of applications for business needs, Dynamics 365 has been adapted from what were previously known as Dynamics CRM, Dynamics NAV, and a series of other ERP (Enterprise Resource Planning) and customer service applications that have been packaged together.
As a relatively new product from Microsoft (released end of 2016), a lot of the information online is vague and salesy. Having a much shorter list of applications in comparison to Office 365, we've provided a short explanation of each Dynamics 365 component below. Check out application pricing on our licences page.
As a relatively new product from Microsoft (released end of 2016), a lot of the information online is vague and salesy. Having a much shorter list of applications in comparison to Office 365, we've provided a short explanation of each Dynamics 365 component below. Check out application pricing on our licences page.
Dynamics 365 for...
Turns relationships into revenue by utilising Dynamics CRM features of prospect tracking, conversation history, lead conversions and sales predictions.
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Creates customers for life by providing detailed client information and history quickly and easily across documents, emails and notes to improve your customer service.
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As the largest component to Dynamics 365, Operations includes out of the box solutions for Manufacturing and supply chain management, Retail and Commerce and Operations Finances.
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Designed for service organisations, the Field Services application manages your mobile workforces, job scheduling and uses machine learning to enable predictive maintenance.
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By automating project management, this application keeps employees productive and clients satisfied. It seamlessly manages project planning, task lists, reminders, resource scheduling, time and expenses and billing.
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Actually working with Adobe marketing Cloud, Dynamics 365 for Marketing connects your sales and marketing teams. State of the art machine learning tracks potential customers behavior, marketing campaigns ROI, anticipating customer needs and providing insights to personalise touchpoints.
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As an alternative to your current accounting solution (MYOB, XERO etc) Dynamics 365 for Financials provides all the expected functionality of an enterprise accounting solution, integrates across all other office 365 and Dynamics 365 applications, streamlining billing processes and reducing human errors.
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Working best with other Dynamics 365 applications, Customer Insights drives customer engagement through machine learning to predict and recommend how to best serve your customers. Utilising Big Data and state of the art analytics to better target sales, service and marketing teams.
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Contact us to find out more about the new Dynamics 365 suite and how it can best be implemented to solve your business problems.